Privacy Policy

Effective Date: 12th September 2024

At Code Hub, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, services, and training programs.

By using our website, services, or by communicating with us, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

- Personal Information: When you register for our training programs, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, telephone number, and job title.

- Payment Information: If you make a purchase for our training services, we collect payment details, including billing information. 

- Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, and operating system, to help improve our website functionality.

- Marketing Preferences: Your preferences in receiving marketing from us, including how you choose to engage with our emails.

2. How We Use Your Information

We use your personal information for the following purposes:

- To Provide Services: We use your personal information to manage your registration, deliver our training programs, and provide customer support.

- Processing Payments: Payment information is used to process transactions related to the services you purchase from us.

- Communication: We may contact you via email, phone, or other channels to provide updates about our services, respond to inquiries, and send necessary notifications.

- Marketing: With your consent, we may use your information to send you newsletters, promotional materials, and other updates about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails.

- Improvement and Analysis: We may use data to analyze the effectiveness of our training programs, marketing, and website performance to enhance user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

- Service Providers: We may share your personal information with trusted third-party service providers who help us operate our website, process payments, and deliver services. These providers are required to maintain confidentiality and adhere to data protection regulations.

- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as government requests or to protect our rights, property, or safety.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal data:

- Access: You have the right to request a copy of the personal data we hold about you.

- Correction: If the information we hold is inaccurate or incomplete, you have the right to request corrections.

- Erasure: You can request that we delete your personal data in certain circumstances.

- Objection: You have the right to object to the processing of your personal data for specific purposes, such as marketing.

- Data Portability: In certain cases, you may request the transfer of your personal data to another organization.

To exercise any of these rights, please contact us at admin@thecodehub.co.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. We may retain certain information for a longer period if required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and provide targeted advertising. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.

For more information, please see our Cookies Policy [Link].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised version will be effective as of the date of posting.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Code Hub  

12-13 Landsdowne Terrace,  

Gosforth, Newcastle Upon Tyne,  

United Kingdom, NE3 1HN  

Email: admin@thecodehub.co

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By using our services, you agree to this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we are protecting your data.